FREQUENTLY ASKED QUESTIONS - TRADE

Please email orders to: faye@fayebridgwater.com. Please include product names and codes, quantities, full company name, contact name, delivery address, phone number and email. You will receive an email confirmation upon our acceptance of your order. Alternatively, you can place orders through my online trade shop.

Product Questions

  • What’s your minimum order quantity (MOQ)? I don’t have a minimum order quantity, however, I do offer free UK delivery for orders over £100 (excl VAT). This is 14 packs of 6 cards.

  • How many designs are in your range? 68 designs in total across 4 collections (Wild Botanicals, Flowers in Pots, Landscapes to Explore and Gallery Flourish

  • Do you sell in mixed packs or single designs? I sell single designs in packs of 6.

  • Are your cards blank inside? Yes

  • Do they come with envelopes? What kind? Each card is supplied with a 155x155mm white premium peel-and-seal 120gsm envelope.

  • Are your cards wrapped in cellophane, card clasps, or naked? They are naked.

  • What size are your cards? 148×148mm

  • Are they printed in the UK? Yes, they are printed by a local small business in Sussex.

  • Are they environmentally friendly? The cards are printed on GF Smith Accent Callisto 350gsm soft white sustainable stock. I do not use cellophane wrappers.

  • Do you offer seasonal ranges (e.g., Christmas, Valentine’s)? No. All cards are blank.

Pricing and Payment

  • What’s your wholesale price per card? I sell cards in packs of 6. Each pack is £7.50 excluding VAT (£9 including VAT).

  • What’s the RRP? Most retailers sell my cards for £3.50 or £3.75

  • Do you offer trade discounts for volume orders? This can be discussed if you would like to place a large order

  • How do you take payment? (e.g., invoice, card, upfront, 30 days). If you purchase directly from my online trade shop (www.fayebridgwater.com/trade-shop), you will pay at the online checkout. If you purchase using an online Order Form or you place an order by phone or email, I will send an invoice to you. Your first order will be paid in advance and then subsequent orders will be on 30 day terms (subject to credit).

  • Do you charge for shipping? I charge shipping for UK orders under £100 or for international deliveries. Please contact me in advance if you would like an estimate.

  • Is VAT included? Each pack of 6 cards is £7.50 excluding VAT (£9 including VAT).

Delivery and Logistics

  • What’s your lead time? I usually ship within 5 working days subject to available stock. UK shipping usually takes 2-3 working days.

  • Do you hold stock or print to order? I am a small business but I do hold a small amount of stock.

  • Can I order online or do I email you? You can order through my online shop (www.fayebridgwater.com/trade-shop) or, if you prefer, you can send an online order form (www.fayebridgwater.com/order-form). I also take orders by email (faye@fayebridgwater.com) and by phone (07811 967257)

  • Do you deliver internationally? I can deliver internationally to some territories but please contact me before ordering so I can confirm. Please note that my prices exclude delivery costs, which I will charge separately. Prices also exclude any local taxes or duties.

  • What’s your returns or damages policy? I offer returns where products are damaged or if I have shipped incorrect items, if you notify me by email within 5 days of receipt.

Brand & Background

  • Who designs the cards? All cards are images of original paintings by me.

  • What inspired your collection? I am inspired by the countryside and its flora.

  • Are you stocked anywhere already? Yes. I have cards stocked at the Saatchi Gallery Shop, Brighton and Hove Museums and other retailers.

  • How often do you release new designs? I usually release two collections of original paintings each year. I will review my collection of cards each year.

Brand & Background

  • Can I get access to product photos for my website/socials? Yes but please contact me before using them so we can discuss the specifics of the permission to use my artwork

  • Do you have a catalogue? My online catalogue is here. Please contact me if you a physical copy.

Personal/Connection Questions

  • Are you on Faire/Ankorstore/another wholesale platform? No.

  • Can I follow you on Instagram? Of course: www.instagram.com/faye_bridgwater/

  • Are you open to doing collaborations or licensing? Yes. Please contact me if you have something in mind.

  • Where are you based? I am based in my home studio in Brighton.